Catspaw Authentic Entertainment - v ery special entertainment for special events. Check out our workshops - especially the range of story workshops. Or make your party an event to go down in history with one of our shows from the Dark Ages, Medieval, Viking, Elizabethan periods. Our wedding listings offer something a little different for stag and hen and wedding entertainments.
Terms and Conditions of Business
INSURANCE AND SAFETY:
Our regular high risk performers have their own insurance: eg: large animatronics, fire jugglers etc
Client is responsible for providing suitable venue/performance space. What a suitable space is will have been discussed in emails/phone in advance. (eg: fire juggling require a clear outdoor space with no overhangs and no leaf litter/kindling around. The Creatures need a changing space with a non slip floor and 9' headroom.)
Many of our performers are CRB checked, if you require a copy for your records please let us know in good time.
An invoice for your records can be provided from any point from time of booking to the event. It should be paid within this time frame – no later than on arrival on the day. Preferred method of payment is cash on the day allowing performers to use it immediately for expenses etc. We do not like to delay paying our artists waiting for payment to clear so if you wish to pay by cheque we would prefer that you pay in advance if possible.
We are flexible where we can be, but we do need you to agree payment terms and abide by them.
Discounts are conditional on prompt payment according to all terms. If you avoid or delay payment then the full fee will be due and all discounts invalidated.
Clients are responsible for paying all additional fees (eg: venue and caterers) directly even when catspaw is helping find them.
Payment (if not clearly specified otherwise) is due on the day or in advance.
Whatever our agreement is, if terms are breached then we reserve the right to charge both of the following:
• An immediate penalty fee of £30 or 10% of full total booking value, whichever is higher and
• additional charge of 10% per week or part thereof for which payment is delayed
(Example: on a £200 booking a delay of a week will cost £50, two weeks is £70, three weeks £90 etc)
We realise this may sound a large amount but it is proportional to the charges we may incur as a result of not being paid when expected and the extra administration created. If your payment is likely to be delayed at all please inform us ASAP so we can minimise impact. We hope not to have to charge these as we believe all clients making bookings should be fully capable of making payments within 14 days and this should simply provide motivation to do so. If you remain in contact with us we can minimise costs.
Though we appreciate this sounds severe many small/medium businesses do collapse due to late payment this is our attempt to avoid being one of them. If you do right by us these conditions will have no impact on you.
Please pay on time.
If you cancel a booking (for any reason) then (dates are from when we actually receive the notification, not when you send it so please make sure to get confirmation that we have received any email or answerphone message):
* More than 30 days in advance of the event – you will forfeit your deposit and in addition be charged 20% of total fee (including any deposit paid).
* 30 days to 14 days in advance – half the fee will still be payable to cover lost bookings by the artists.
* 14 days or less in advance – the full fee will be payable to cover lost bookings and wasted planning time/booked and things already paid for such as travel, accommodation and other expenses.
If you change the date of your event it will count as a cancellation of the initial booking and a creation of a new booking. Any cancellation charges on the original event will still be due as well as the full fee for the new booking.
If we agree a booking and send a booking contract, and you do not return it promptly but have already confirmed the booking verbally or in writing then these terms still apply, however until we receive your deposit we cannot guarantee that the artist involved will not take another booking for the date.